What to Expect

Last year, Artera’s Heartbeat Customer Conference earned a 97 Attendee NPS score, setting a high bar. But you know us, we thrive on setting new standards. That’s our plan for Artera Heartbeat’24, September 18 – 20, 2024, in Austin, Texas.

We promise to preserve the sense of intimacy and connection you cherished last year, while elevating Artera Heartbeat’24 to new heights. We plan to bring you even more value, more learning, more networking and more karaoke 🎤.

What’s New at Artera Heartbeat This Year?

A lot is new, actually. Here’s what you’ll “take home” from Heartbeat’24:

Affinity Sessions

We will offer something for everyone with Artera Heartbeat’24 Affinity Sessions. High-value breakout content inspired by our attendee community, potentially based on roles, EHRs and organization types.
Health Systems & IDNs
Community & Regional Hospitals
FQHCs and CHCs

Children’s Hospitals

Specialty Groups

Federal Agencies

By EHR (Epic, MEDITECH, Oracle Health and more)

What’s on the Agenda?

While we are crafting the three-day Artera Heartbeat’24 agenda now (with a Call for Speakers coming soon), here is a sneak peek:

Affinity Sessions

Breakout programming by role, organization type, EHR, etc.

Education & Training

Hands on product training and best practices from Artera power-users

Inspiring Keynotes

Thought-provoking discussions that motivate and connect deeply with what you care about - your patients, your staff and your bottom line

Artera Marketplace Lounge

Your chance to see solutions from hand-selected Artera partners

Peer Networking Moments

Unstructured and structured “birds-of-a-feather” networking to connect and learn from others like you

Artera Heartbeat Community

Curious and engaged healthcare professionals committed to transforming patient experience

“22 years in healthcare and this was one of the best conferences I’ve ever attended.”

Cedars Sinai, Artera Heartie Award Winner, 2023

Artera “Heartie” Awards Ceremony

Back by popular demand, Artera Heartbeat’24 will close out with the beloved Heartie Awards. These coveted awards are given to Artera customers making a monumental impact in improving patient experience using Artera.

Artera Heartbeat Social Events

Artera will host two, Instagram-worthy social events filled with Texas charm. Our Artera Heartbeat Social Events – one on each night (Wednesday, 9/18 and Thursday, 9/19) – will capture the fun and awe of Austin itself. Each event will be filled with history, culture, delicious food and best of all, our Artera Heartbeat attendees. We can’t wait to get social together.

Want More Specifics?

A detailed Artera Heartbeat’24 agenda is coming soon. If you have more questions, please talk to your Artera Customer Experience Representative.

Artera Heartbeat’24 is set in the vibrant city of Austin, Texas, September 18 – 20, 2024.

For planning purposes, please be ready to join Artera Heartbeat for a Welcome Party by late afternoon of Wednesday, September 18 and stay through the Heartie Awards Ceremony ending in the afternoon on Friday, September 20, 2024.